Accessibility Statement

Last updated: 30.12.2025

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Direct Transportation is committed to ensuring that our website is accessible to as many people as possible, regardless of ability or technology. We aim to provide a website that is inclusive, user-friendly, and compliant with recognised accessibility standards.

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1. Our Commitment to Accessibility

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We are continually working to improve the accessibility of our website to ensure a positive experience for all users. This includes people with visual, hearing, cognitive, and motor impairments.

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Our goal is to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, targeting Level AA compliance where reasonably practicable.

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2. Measures We Take to Support Accessibility

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To support accessibility, we have taken the following measures:

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• Clear, consistent website layout and navigation

• Use of readable fonts and appropriate colour contrast

• Structured headings to support screen readers

• Alternative text (alt text) for images where applicable

• Keyboard navigation support where possible

• Accessible online forms with clear labels and instructions

We also use Wix’s built-in accessibility tools to identify and address accessibility issues across our website.

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3. Known Limitations

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While we strive to make our website as accessible as possible, some content may not yet be fully accessible. For example:

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• Some older images may not have full alternative text

• Third-party content or embedded tools may have limited accessibility features

We are actively working to resolve these issues where possible.

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4. Feedback and Contact Information

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We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or have suggestions for improvement, please contact us:

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Email: enquiries@directtransportation.co.uk 

Telephone: 01787 223301

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We aim to respond to accessibility-related enquiries as quickly as possible.

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5. Enforcement Procedure

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If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for advice and assistance:

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Website: https://www.equalityadvisoryservice.com

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6. Preparation of This Accessibility Statement

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This statement was prepared on 30.12.2025.

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The website’s accessibility was assessed using a combination of:

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• Wix accessibility tools

• Manual checks of key pages and functionality

This statement will be reviewed and updated periodically to reflect improvements and changes to the website.